With over 500 hotels, Travelodge is a major provider of budget rooms in the UK. So, it should come as no surprise we’ve been itching to review one of their new accessible rooms. Sadly, when we stayed in Travelodge Llandudno, no accessible rooms were available.
We nearly did a review back in December 2014 but we had to cancel our trip due to ill health. With no plans for Easter, and in a moment of madness on Bank Holiday Monday we booked a room at the Travelodge in Llandudno for that night!
Booking on the day you want to stay is never a good idea. You usually end up paying twice as much, we paid £57 but we’d stayed in all over Easter so went for it anyway.
Price hikes are not unique to Travelodge, it seems to be standard practice in the industry so it’s not a criticism. To get the best price on a Travelodge room – book with them direct.
Travelodge is opening new hotels all the time and giving their existing stock a fresh new look. By chance, the Travelodge in Llandudno is a new hotel albeit; in an old building, we touched lucky being able to review the new look rooms in a new hotel.
The hotel literally opened for business on the 1st April and we were there 5 days later.
The Travelodge in Llandudno
Booking a Room – under normal circumstances booking an accessible room online is straightforward.
But, we encountered a problem booking an accessible room because one of the kids came with us. If you’re booking a double room then you simply tick a box and accessible rooms show up in the search results.
If however, you’re taking a child with you, as we did on this occasion, the search automatically defaults to a family room with no option to book an accessible room.
We’ve checked other budget brands and the same thing happens, it’s not a complaint more an observation.
What happens if you need an accessible room and travel with children?
Worse still what happens if you’re travelling with a disabled child?
** Update **
I’ve since found out if you book an accessible room you can tick a box to ask for a pull out bed to be made up in your accessible room.
Location – the hotel is perfectly situated in Llandudno town centre, ideal for the promenade and beach.
It’s a short walk to everything you could need and all of the local attractions.
The Travelodge Llandudno – there’s plenty of on-street parking around the hotel and 3 pay and display car parks very close by. We arrived on Bank Holiday Monday so understandably the area was very busy but we found a parking space fairly quickly.
Given the hotel opened 5 days prior to our arrival it was spotlessly clean. We think there’s still work to do but it wasn’t obvious and it didn’t hinder our stay.
Access to the automatic front door is via an easy access ramp, reception is spacious however the desk could be a bit high for some.
The pleasant young man on reception informed us our room wasn’t ready and suggested we explore Llandudno. He was very apologetic and said they were having teething problems with the cleaners, given it was their first weekend of opening we accepted this!
We had arrived 30 minutes after the stated 3.00 pm check-in but had no issue agreeing to return an hour or so later. For our inconvenience we were offered a £10 e-voucher which would be added to our Travelodge account, we accepted and it arrived a few days later?
Facilities – there are no restaurant facilities in the hotel although there’s still work to be done on the ground floor so this might be in the plans. This didn’t affect our stay because there are plenty of places to eat close to the hotel. Breakfast boxes and snacks are available from reception if you don’t fancy venturing out.
The Room – as mentioned we were unable to book an accessible room and opted for a family room which incidentally was on the 4th floor. There’s a lift to the upper floors, it’s a bit of a squeeze in the lift with a wheelchair but manageable.
The room was spotlessly clean, had all the basics you’d expect in a budget hotel and quite spacious. The new look is bright, fresh, inviting and the beds are firm but comfortable.
The Bathroom although not technically an accessible bathroom had a toilet at a reasonable height and grab rails in the shower of you’re able to step in the bath. Obviously, an adapted bathroom would be better equipped.
One observation is there were no glasses in the bathroom which would have been useful.
We generally don’t spend too much time in the room when we’re bimbling so the room gets another thumb up!
We hope we’ll be able to review an accessible room soon to give you a better overview, but the family room was more than adequate for our one night stay.
Overall Experience at the Travelodge Llandudno
The test for us is – would we stay again?
The short answer is yes we would but in an accessible room.
The hotel was clearly having teething problems which will no doubt be ironed out and in no way impacted on our stay.
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